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Josh Chuzi

My Content Philosophy

No one likes to join a conversation late -- the context is vague, and it's difficult to jump in without awkwardly backtracking. Good product content starts the conversation at the beginning, no matter where or when its audience chooses to join; it gives the audience the context they need to feel included, and invites them to actively participate. Good product content works to build relationships, mindful of the fact that there is no conversation without the audience.

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Image by Megan Bucknall

As a Content Designer

I wear a lot of hats...

Thought Leader

Mentor

UX Research Evangelist

Writer

Auditor

Design Influencer

Info Architect

Creative Brainstormer

Systems Thinker

Storyteller

Sounding Board

Workshop Facilitator

Data Driver

Quality Assurer

Service Designer

Legal Liaison

Critical Question-Asker

Educator

Dot Connector

Customer Advocate

Taxonomist

Case Builder

Process Improver

Product Philosopher

And I collaborate constantly

Frequent partners & stakeholders include:

Design | Research | Senior Leadership | Customer Insights | Product Management | Data Science | Social Impact | Legal | Regulatory & Compliance | Operations | Innovation & Insights | Artificial Intelligence | Marketing | Product Marketing | Engineering | Agencies
| SEO | Affinity Networks | and more...

Want to check out some of my work?

(Note: This area requires a password. Gimme a shout to request access.)

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Zillow Group

Principal Content Designer-Strategist, E2E
2019-present

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Philips Sonicare

Senior Content Manager | Lead UX Writer
2018-2019

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Amazon.com

Senior Instructional Designer
2016-2018

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Life before corporate (BC)

Faculty Member | Curriculum Designer | Artist
2006-2016

What working with me is like

From the mouths of my collaborators

"When I tell people that I work with great people at Zillow, Josh is the first person that comes to mind. He takes the time to get to know me as a person, understands what I'm passionate about and where I'm looking to grow my career, and then uses that knowledge to recommend how I might contribute to projects we're on together. He's encouraging and empowering. He checks in regularly and somehow has found a way to make an all-remote working relationship feel strong, personal, and normal in times that don't feel so normal."

Gimme a shout

(646) 373-4613

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Image by Quino Al
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